Help Center

Help Center > Popular articles

I can’t afford to pay my bill right now, what should I do?

If you are having trouble paying your bill, Providence offers financial assistance and flexible interest-free payment plan options.

Learn more about financial assistance by visiting Providence.org/FinancialHelp or speak with a Financial Counselor at 1-855-229-6466, Monday-Friday, 8am-6pm PST.

Payment plans can be set up by navigating to your billing portal. To go to your billing portal:

  • Close this tab and return to the screen you were just on
  • Log in to your account. Instructions available here
  • Click “create payment plan"

Need more help?

If you have more questions, one of our support representatives is here to help.
Contact Us
Wait times may be longer than normal
Speak with a representative over the phone, Mon to Wed 8AM to 6PM, Fri 8AM to 6PM, Thu 8PM to 6PM PST.