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How do I pay bills that have moved to “in collections”?

If your bill has been moved to collections, please contact (888) 294-9333, Monday-Friday, 8am-6pm PST, to make a payment directly with the collections agency.

Note: bills that have not been moved to collections can still be paid via your billing portal. To go to your billing portal:

  • Close this tab and return to the screen you were just on
  • Log in to your account. Instructions available here
  • Continue following on-screen directions

Need more help?

If you have more questions, one of our support representatives is here to help.
Contact Us
Wait times may be longer than normal
Speak with a representative over the phone, Mon to Wed 8AM to 6PM, Fri 8AM to 6PM, Thu 8PM to 6PM PDT.