Help Center

Help Center > Make payments

When will my credit score be affected if I can't pay?

Providence does not report to any credit reporting bureaus.

If you are having trouble paying your bill, Providence offers financial assistance. Learn more about financial assistance by visiting providence.org/FinancialHelp or speak with a Financial Counselor at 1-855-229-6466, Monday-Friday, 8am-6pm PST.

Providence also offers flexible interest-free payment plan options, which can be set up in your billing portal. To do so:

  1. Return to your billing portal (by closing this tab and returning to the screen you were just on)
  2. Log in to your account. Instructions available here.
  3. Click “create payment plan” to configure a new plan
  4. Continue following on-screen directions

Need more help?

If you have more questions, one of our support representatives is here to help.
Contact Us
Wait times may be longer than normal
Speak with a representative over the phone, Mon to Wed 8AM to 6PM, Fri 8AM to 6PM, Thu 8PM to 6PM PDT.